Assistance contracts

Put the efficiency of your CNC machine tools under contract.

  • Immediate advice and support
  • Intervention within 24 hours and reduced rates
  • Spare parts included

24x7, STEP by STEP, Standard, Kasko or upon request: choose to work without risk by protecting your company and those who work with you.

Do you want to work without having to worry about your machinery or looking for the relative spare parts in the event of a machine downtime or breakdown? We'll think about it. Choose a service contract with BAS. We make attention to the needs and requirements of all our customers one of our strong points. For this reason, all the contracts we offer you can be customized to measure and include spare parts, repairs and discounted rates in the event of intervention by one of our qualified technicians.

01

24X7 CONTRACT

BAS offers you an assistance contract that can protect whether your single machinery or your entire machinery park and guarantee full business continuity, avoiding costly downtime.
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02

Step by step contract

03

Standard assistance contract (12/24 months)

Our basic type of assistance contract can be taken out on Fanuc, Mitsubishi and Siemens brand CNC machines. The contract can last 12 or 24 months and includes the repair of motors (excluding spindle motors), drives and power supplies, as well as reduced rates in the event of intervention by one of our qualified technicians.
All assistance contract interventions are scheduled and carried out according to a JIT (just in time) logic following customer notification to minimise downtime.
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04

Kasko assistance contract (12/24 months)

A more advanced type of contract than the standard one for Fanuc CNC machines. The contract can last 12 or 24 months and includes the repair of motors (including spindle motors), drives, power supplies, board repair and reduced rates in the event of intervention by one of our qualified technicians.
All assistance contract interventions are scheduled and carried out according to a JIT (just in time) logic following customer notification to minimise downtime. 
REQUEST INFORMATION

05

On-demand assistance contract (12 months)

Of all the contracts in our portfolio, this one is the most customisable to customer needs. It can be taken out for Fanuc, Mitsubishi and Siemens brand CNC machines for a duration of 12 months. It guarantees customers a certain number of interventions on any CNC machine for the duration of the subscription.
All assistance contract interventions are scheduled and carried out according to a JIT (just in time) logic following customer notification to minimise downtime. 
REQUEST INFORMATION

Which contract is right for me?

Please fill out the form in full. We will send you a tailor-made proposal.